Business Data Communications And Networking – Jerry Fitzgerald, Alan Dennis, Alexandra Durcikova – 11th Edition

Part One: INTRODUCTION
CHAPTER 1: INTRODUCTION TO DATA COMMUNICATIONS
1.1 INTRODUCTION
1.2 DATA COMMUNICATIONS NETWORKS
1.3 NETWORK MODELS
1.4 NETWORK STANDARDS
1.5 FUTURE TRENDS
1.6 IMPLICATIONS FOR MANAGEMENT
SUMMARY
KEY TERMS
QUESTIONS
EXERCISES
HANDS-ON ACTIVITY 1A
HANDS-ON ACTIVITY 1B

Part Two: FUNDAMENTAL CONCEPTS
CHAPTER 2: APPLICATION LAYER
2.1 INTRODUCTION
2.2 APPLICATION ARCHITECTURES
2.3 WORLD WIDE WEB
2.4 ELECTRONIC MAIL
2.5 OTHER APPLICATIONS
2.6 IMPLICATIONS FOR MANAGEMENT
SUMMARY
KEY TERMS
QUESTIONS
EXERCISES
HANDS-ON ACTIVITY 2A
HANDS-ON ACTIVITY 2B
HANDS-ON ACTIVITY 2C

CHAPTER 3: PHYSICAL LAYER
3.1 INTRODUCTION
3.2 CIRCUITS
3.3 COMMUNICATION MEDIA
3.4 DIGITAL TRANSMISSION OF DIGITAL DATA
3.5 ANALOG TRANSMISSION OF DIGITAL DATA
3.6 DIGITAL TRANSMISSION OF ANALOG DATA
3.7 IMPLICATIONS FOR MANAGEMENT
SUMMARY
KEY TERMS
QUESTIONS
EXERCISES
HANDS-ON ACTIVITY 3A
HANDS-ON ACTIVITY 3B
HANDS-ON ACTIVITY 3C

CHAPTER 4: DATA LINK LAYER
4.1 INTRODUCTION
4.2 MEDIA ACCESS CONTROL
4.3 ERROR CONTROL
4.4 DATA LINK PROTOCOLS
4.5 TRANSMISSION EFFICIENCY
4.6 IMPLICATIONS FOR MANAGEMENT
SUMMARY
KEY TERMS
QUESTIONS
EXERCISES
HANDS-ON ACTIVITY 4A

CHAPTER 5: NETWORK AND TRANSPORT LAYERS
5.1 INTRODUCTION
5.2 TRANSPORT AND NETWORK LAYER PROTOCOLS
5.3 TRANSPORT LAYER FUNCTIONS
5.4 ADDRESSING
5.5 ROUTING
5.6 TCP/IP EXAMPLE
5.7 IMPLICATIONS FOR MANAGEMENT
SUMMARY
KEY TERMS
QUESTIONS
EXERCISES
HANDS-ON ACTIVITY 5A
HANDS-ON ACTIVITY 5B

Part Three: NETWORK TECHNOLOGIES
CHAPTER 6: WIRED AND WIRELESS LOCAL AREA NETWORKS
6.1 INTRODUCTION
6.2 LAN COMPONENTS
6.3 WIRED ETHERNET
6.4 WIRELESS ETHERNET
6.5 THE BEST PRACTICE LAN DESIGN
6.6 IMPROVING LAN PERFORMANCE
6.7 IMPLICATIONS FOR MANAGEMENT
SUMMARY
KEY TERMS
QUESTIONS
EXERCISES
HANDS-ON ACTIVITY 6A
HANDS-ON ACTIVITY 6B
HANDS-ON ACTIVITY 6C

CHAPTER 7: BACKBONE NETWORKS
7.1 INTRODUCTION
7.2 BACKBONE NETWORK COMPONENTS
7.3 BACKBONE NETWORK ARCHITECTURES
7.4 THE BEST PRACTICE BACKBONE DESIGN
7.5 IMPROVING BACKBONE PERFORMANCE
7.6 IMPLICATIONS FOR MANAGEMENT
SUMMARY
KEY TERMS
QUESTIONS
EXERCISES
HANDS-ON ACTIVITY 7A

CHAPTER 8: WIDE AREA NETWORKS
8.1 INTRODUCTION
8.2 CIRCUIT-SWITCHED NETWORKS
8.3 DEDICATED-CIRCUIT NETWORKS
8.4 PACKET-SWITCHED NETWORKS
8.5 VIRTUAL PRIVATE NETWORKS
8.6 THE BEST PRACTICE WAN DESIGN
8.7 IMPROVING WAN PERFORMANCE
8.8 IMPLICATIONS FOR MANAGEMENT
SUMMARY
KEY TERMS
QUESTIONS
EXERCISES
HANDS-ON ACTIVITY 8A
HANDS-ON ACTIVITY 8B
HANDS-ON ACTIVITY 8C

CHAPTER 9: THE INTERNET
9.1 INTRODUCTION
9.2 HOW THE INTERNET WORKS
9.3 INTERNET ACCESS TECHNOLOGIES
9.4 THE FUTURE OF THE INTERNET
9.5 IMPLICATIONS FOR MANAGEMENT
SUMMARY
KEY TERMS
QUESTIONS
EXERCISES
HANDS-ON ACTIVITY 9A
HANDS-ON ACTIVITY 9B

Part Four: NETWORK MANAGEMENT
CHAPTER 10: NETWORK SECURITY
10.1 INTRODUCTION
10.2 RISK ASSESSMENT
10.3 ENSURING BUSINESS CONTINUITY
10.4 INTRUSION PREVENTION
10.5 BEST PRACTICE RECOMMENDATIONS
10.6 IMPLICATIONS FOR MANAGEMENT
SUMMARY
KEY TERMS
QUESTIONS
EXERCISES
HANDS-ON ACTIVITY 10A
HANDS-ON ACTIVITY 10B
HANDS-ON ACTIVITY 10C

CHAPTER 11: NETWORK DESIGN
11.1 INTRODUCTION
11.2 NEEDS ANALYSIS
11.3 TECHNOLOGY DESIGN
11.4 COST ASSESSMENT
11.5 DESIGNING FOR NETWORK PERFORMANCE
11.6 IMPLICATIONS FOR MANAGEMENT
SUMMARY
KEY TERMS
QUESTIONS
EXERCISES
HANDS-ON ACTIVITY 11A
HANDS-ON ACTIVITY 11B

CHAPTER 12: NETWORK MANAGEMENT
12.1 INTRODUCTION
12.2 ORGANIZING THE NETWORK MANAGEMENT FUNCTION
12.3 CONFIGURATION MANAGEMENT
12.4 PERFORMANCE AND FAULT MANAGEMENT
12.5 END USER SUPPORT
12.6 COST MANAGEMENT
12.7 IMPLICATIONS FOR MANAGEMENT
SUMMARY
KEY TERMS
QUESTIONS
EXERCISES
HANDS-ON ACTIVITY 12A

Part Five: APPENDICES
APPENDIX A: CONNECTOR CABLES
A.1 RS232 (DB-25)/RS449 (DB-9)
A.2 NULL MODEM CABLE CONNECTIONS
A.3 DATA SIGNALING/SYNCHRONIZATION
A.4 ETHERNET AND RJ–45
A.5 UNIVERSAL SERIAL BUS
A.6 FIREWIRE

APPENDIX B: SPANNING TREE PROTOCOL

APPENDIX C: IP TELEPHONY

APPENDIX D: CELLULAR TECHNOLOGIES

APPENDIX E: TCP/IP GAME
E.1 INTRODUCTION
E.2 APPLICATION LAYER
E.3 TRANSPORT LAYER
E.4 NETWORK LAYER
E.5 DATA LINK LAYER
E.6 PHYSICAL LAYER
E.7 NOTE TO INSTRUCTORS
E.8 PREPARING TO TEACH THE GAME
E.9 TEACHING THE GAME

APPENDIX F: WINDOWS SERVER
F.1 MANAGING USER ACCOUNTS
F.2 MANAGING FILE SHARING